Privacy Policy

Business Information

VivaFusion is the registered business name used in connection with the services provided on this website.

Throughout this Privacy Policy, the terms "Bolt Fusion", "we", "our", and "us" refer to the business operating under the registered business name VivaFusion, unless otherwise stated.

Information We Collect

We may collect personal information including:

• Full name
• Business name
• Email address
• Telephone number
• Postal address
• Website address
• Billing and payment information
• IP address
• Browser and device information
• Website usage data
• Enquiry details
• Marketing preferences

We only collect information that is reasonably necessary to provide our services.

How We Collect Information

We may collect your information when you:

• Complete a contact or quote form
• Contact us by phone or email
• Purchase our services
• Subscribe to newsletters or updates
• Use our website
• Request support
• Participate in surveys or promotions

Certain technical information may also be collected automatically through cookies and analytics tools.

How We Use Your Information

Your personal information may be used to:

• Respond to enquiries
• Provide website design services
• Deliver SEO and digital marketing services
• Manage Google Ads campaigns
• Register domain names
• Provide website hosting and maintenance
• Process payments and invoices
• Improve our services
• Send important service updates
• Provide customer support
• Send marketing communications where permitted by law

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyse website traffic
• Measure marketing effectiveness
• Enhance your browsing experience

You can disable cookies through your web browser, although some features of the website may not function correctly.

Google Services

We may use services provided by Google, including:

• Google Analytics
• Google Ads
• Google Search Console
• Google Tag Manager
• Google Business Profile

These services may collect anonymous information about how visitors use our website to help improve performance and marketing.

Third-Party Service Providers

To deliver our services, we may use trusted third-party providers, including:

• Website hosting providers
• Domain name registrars
• Payment processors
• Cloud storage providers
• CRM platforms
• Email service providers
• Analytics providers
• Advertising platforms

These providers are only given access to the information necessary to perform services on our behalf.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure or alteration.

Security measures may include:

• SSL encryption
• Secure hosting environments
• Password-protected systems
• Firewalls
• Regular software updates
• Restricted access to customer information

While we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Marketing Communications

We may send you marketing emails about our services where permitted by law.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails; or
• Contacting us directly.

Access and Correction

You may request access to the personal information we hold about you.

If any information is inaccurate or incomplete, we will take reasonable steps to correct it.

Overseas Disclosure

Some of our technology partners or service providers may store information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy requirements.

Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the updated version will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC).