Legal
Refund Policy
Effective Date: 4 July 2026
Bolt Fusion aims to provide high-quality digital services to every client.
Website Design
Once a website project has commenced, refunds are generally not available for work already completed.
Where applicable, refunds may be issued for work that has not yet commenced.
Monthly Services
Monthly services including SEO, website hosting, maintenance and Google Ads management are billed in advance.
Cancellation will stop future billing but does not automatically entitle a client to a refund for the current billing period.
Domain Names
Domain registrations and renewals are non-refundable once submitted to the domain registry.
Website Hosting
Hosting fees are generally non-refundable once the hosting service has been activated.
Google Ads
Advertising spend paid directly to Google is subject to Google's policies and cannot be refunded by Bolt Fusion.
Management fees may only be refunded where required under Australian Consumer Law.
Australian Consumer Law
Nothing in this Refund Policy limits your rights under the Australian Consumer Law.
Where required by law, we will provide a repair, replacement or refund.
Contact
📧 Email: support@vivafusion.com.au
📞 Phone: 1800 550 829